If you are not delighted with your purchase most new, unopened product can be returned within 30 days of receipt for a full refund. In order to process your return please visit our contact page to submit your return inquiry and a customer service member will contact you with a return authorization which is needed to process your return.
All refunds are applied to the original form of payment. Upon receipt, we will notify you via email. You can expect to be credited within 5-10 business days. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.
- We refund the full value of the returned items unless otherwise noted.
- We do not refund shipping and handling fees*
*In the case of returns due to defective products or an incorrect order please submit an inquiry to find out if you are eligible for return shipping compensation.
If you have a return please visit our contact page to submit your return inquiry and a customer service member will contact you promptly.
A defective item is one that is inoperable but has no obvious damage. If you receive defective merchandise, please contact us via our Contact Us page and submit your concerns to our customer service team within 30 days from your purchase date.
Please refuse delivery of any order arriving with obvious shipping damage. If you find shipping damages after the delivery has been accepted contact us immediately. Save all packaging material and paperwork for your order in the case of any shipping damage. Disposal of packaging material and attempts to return merchandise without first contacting the fulfiller may result in forfeiting credit for your return. In the interest of all parties, please follow the proper steps to limit jeopardy to claims.